Terms of service

OVERVIEW

Welcome to TROULIS JEWELS

The terms “we”, “us” and “our” refer to “K.TROULIS AND CO. E.E.”  operates this store and website, including all related information, content, features, tools, products and services (the “Services”) in order to provide you with a curated shopping experience.

“K.TROULIS AND CO. E.E.”  operates through Shopify, which provides the technological infrastructure that enables us to offer the Services to you.

The following Terms and Conditions, together with any policies referenced herein (the “Terms of Service” or “Terms”), set out your rights and obligations when using the Services.

Please read these Terms carefully, as they include important legal information regarding your rights, including disclaimers of warranties and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service as well as our Privacy Policy https://www.troulisjewels.com/en/policies/privacy-policy . If you do not agree, you must not use the Services.

 

 

  1. ACCESS AND ACCOUNT

By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence.

To use the Services, you may be required to provide information such as your email address, billing address, shipping address, and payment details. You represent that all information provided is accurate, current, and complete.

You are solely responsible for maintaining the security of your account credentials and for all activity occurring under your account.

 

 

  1. PRODUCTS

We make every effort to display product information accurately.

However, we cannot guarantee that the colours or appearance of products on your screen will exactly match the actual product due to differences in devices and settings.

We reserve the right to modify or discontinue products at any time without notice.

 

 

  1. ORDERS

Placing an order constitutes an offer to purchase.

We reserve the right to accept or decline any order at our sole discretion.

An order is considered accepted only after confirmation and successful payment processing.

Returns and exchanges are governed by our Refund Policy https://www.troulisjewels.com/en/policies/refund-policy .

 

 

  1. PRICES AND PAYMENTS

Prices may change without prior notice.

The final price is the one displayed at checkout.

Prices do not include shipping or additional charges unless otherwise stated.

You are responsible for providing accurate and up-to-date payment information.

 

 

  1. SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by carriers or external factors.

Once the products are handed over to the carrier, risk of loss or damage transfers to the customer in accordance with applicable law.

 

 

  1. INTELLECTUAL PROPERTY

All content on the website (including logos, text, images, designs, and products) is the property of “K.TROULIS AND CO. E.E.”  or its partners and is protected by applicable intellectual property laws.

Any reproduction or use without prior written permission is strictly prohibited.

 

 

  1. OPTIONAL TOOLS

We may provide access to third-party tools.

Such tools are provided “as is” and “as available” without warranties of any kind, and use is at your own risk.

 

 

  1. THIRD-PARTY LINKS

The website may contain links to third-party websites.

We are not responsible for the content or practices of third-party sites.

 

 

  1. RELATIONSHIP WITH SHOPIFY

“K.TROULIS AND CO. E.E.”  operates through Shopify, which provides the technical infrastructure for the Services.

However, all transactions are strictly between you and “K.TROULIS AND CO. E.E.” .

Shopify is not responsible for any products, purchases, or related damages.

 

 

  1. PRIVACY POLICY

Personal data processing is governed by our Privacy Policy https://www.troulisjewels.com/en/policies/privacy-policy .

 

 

  1. FEEDBACK

By submitting feedback or suggestions, you grant us the right to use them freely for commercial and operational purposes.

 

 

  1. ERRORS AND OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions and to cancel orders if necessary.

 

 

  1. PROHIBITED USES

You agree not to use the Services for unlawful purposes, infringement of rights, transmission of malicious software, or any abusive activity.

 

 

  1. TERMINATION

We may terminate or suspend access to the Services at any time without notice.

 

 

  1. DISCLAIMER OF WARRANTIES

The Services are provided “as is” without warranties of any kind.

 

 

  1. LIMITATION OF LIABILITY

To the maximum extent permitted by law, we are not liable for any indirect or consequential damages, including loss of profits, data, or revenue.

 

 

  1. INDEMNIFICATION

You agree to indemnify “K.TROULIS AND CO. E.E.”  for any claims arising from your breach of these Terms.

 

 

  1. SEVERABILITY

If any provision is found invalid, the remaining provisions remain in effect.

 

 

  1. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and “K.TROULIS AND CO. E.E.” .

 

 

  1. CHANGES TO TERMS

We reserve the right to modify these Terms at any time.

 

 

  1. GOVERNING LAW

These Terms are governed by Greek law.

The competent courts shall be the courts of the company’s registered seat in Greece.

 

 

  1. CONTACT INFORMATION

For any questions:

Email: troulisjewels@gmail.com 

Τηλέφωνο:2810 282454
Address: Kantanoleontos 15, Iraklio, Greece
VAT Number / Tax ID: 999676713